A weird Android ‘Obtaining IP address’ Wifi issue workaround

Android disapproves Wifi *

Ever since I bought my android phone, iGalaxy (Samsung Galaxy S), it grew to hate me more and more until the beginning of this year; it had enough. Little Android finally refused to work accordingly. Until recently, I’ve been suffering of an irritating issue. But honestly, I don’t blame it for what it has done, I hate it; it’s only natural to hate back whoever hates you.

The issue that I was facing was a Wifi issue: a bug that renders the phone incapable of connecting to a specific wireless network! Yes, it would connect to other wireless networks except a specific one. Unfortunately, in my case the specific wireless network was my home wireless network. This issue is known as: Wifi obtaining IP address issue.

Note: If you are searching for a workaround, go watch the video at the end. Also, check the update section in the end of the blogpost. Comments might also help.

Symptoms

The name of the issue says it all. Android fails to obtain an IP address from a wireless router: connection attempt fails. It goes through stages in an infinite loop:

  1. Obtaining IP address
  2. disconnecting
  3. scanning

Here’s an animated image of the bug.

The bug; an infinite loop.

If that’s not enough for or you prefer a recording of it, here’s a video of it.

Thoughts

Such problem had brought all people to speak, the noobs and the experts, all with one aim: a bugfix. After all, what is an Android phone if it was unable to connect to a wireless network? A mere phone. However, no bugfix that I am aware of exists.

Many have accused our wireless routers for being defective. However, I refused to believe that. Partially because the very same Android device used to work properly with the same router, but mostly because executing a factory reset made the device recover the ability to connect to the very same router – for a couple of days, that is. Others have suggested to set a static IP address, which makes sense, but failed for some of us – including me. Other methods were proposed, but I, along with others, found none of them working for us.

I for one am not interested in Android at all, it’s a disgrace to the Linux family – in my personal opinion. And because of that, I stopped pursuing a solution. I gave up. Ever since January ’11, till few days ago, my phone had never been connected my home wireless network.

Workaround

Days ago, some of my siblings bought new mobile phones, Android mobile phone, Android mobile phones manufactured by Samsung, Android mobile phones manufactured by Samsung and of the Galaxy class:  Samsung Galaxy Pro. Two were actually bought. The price of such a promising device was quite cheap; 48 KD per unit, quite a bargain.

About an hour after the purchase, they were running and connected to my home wireless network flawlessly. Call it jealousy, but I wanted mine to do that as well. (Update: one of them caught the bug! XD)

It was 5am when I managed to get mine connected. I was shocked, it worked! That was good news, but the sad news was that I did not know what I exactly did to get it to work; I was trying everything! I had to keep it within the wifi coverage area for almost a complete day. That’s when I managed to acknowledge the procedure I had done; it made no sense at all. The procedure was exactly like making a baby who’s refusing to cry, cry.

  1. Ask baby to cry> Baby refuses
  2. Give baby candy> Baby becomes happy
  3. Take candy from baby > Baby cries

Now, this is what I did:

  1. Turn off Wifi
  2. Turn on static IP option
  3. Turn on Wifi
  4. Turn off static IP option> Connection establishes

The only difference between those two situations is that there is more details to my workaround. With turning on the static IP option one had to fill in the IP address, Gateway, Netmask, and DNS fields. And apparently, they have to be valid. Now one thing that adds a ton to the WTFness is the DNS fields. Android provides two fields, if both are filled, the workaround works, if less, then it fails!

Of course this is a workaround and not a solution which means this has to be done every time one wished to connect to the same network that the little Android hates.

Now, for those who face the same issue, here’s a guiding video that might get yours working.

[Update] Other workarounds

Here are some other workarounds/solutions.

  • Brandon’s workaround

I have found an easier workaround – open Allshare (I think it is a built-in app) it will prompt that you need to connect to WiFi, select your network and it will connect.

Note: For me, it would only work if I turn off the wifi before starting up the AllShare application. BTW, I still use this method.

  • Mr Mobinga’s workaround

Go to Settings -> Wireless & Networks -> Wifi Settings -> Press Menu -> Advanced. Then check “Best Wi-Fi Performance”. Uncheck “Use Static IP”. Then for the most important scroll down to DLNA IP settings. Then click “Check to use DLNA when no DHCP server is available.” Magic. It works awesome.

Note: This workaround worked on Android 2.3.5 (HTC Wildfire S), so some of you might not have the mentioned options if your Android firmware is not the same or if you’re using another phone model (Like me).

  • Mehul’s workaround

i Just clicked on Add Network . Wrote in my correct ssid Name and password. There’s no same issues now.. connects flawlessly ;D

So basically, all you have to do to attempt this workaround is going to your wifi settings, scroll to the bottom and press on “Add WI-FI network”. You’ll be prompted for “Network SSID” and “Security type”. These should be filled according to your wifi router/hotspot settings. Make sure you write the name correctly, and choose the correct security type. If the network is secured, you’ll be asked to enter the passcode. Once done, if you’re as lucky as Muhal, it should be connected.

Note: This workaround has been reported working on Android 4.0.3 (Samsung Galaxy Note N7000), might not work for you if you own a different device or running a different firmware. Haven’t tested it myself yet.

  • Last resort

Hey, if you’re still having this issue, you can do a factory reset – it fixed mine! … Though that also means it’s gonna wipe everything, apps/contacts/files, so you have to do a backup!

Many thanks to all contributors, all who are sharing their own workarounds. :)

* ‘Android disapproves‘ image created using the following Creative Commons images:
-Android by Todd
-Free Wifi Spot by Wayda

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~ by AnxiousNut on September 10, 2011.

183 Responses to “A weird Android ‘Obtaining IP address’ Wifi issue workaround”

  1. Hey Anxiousnut,

    I tried doing this and it still doesn’t work. It just keeps saying ….obtaining IP address….remembered…. disabled…. then tries again. Any tips? I have the SGS2, btw.

    Thanks

    • Hmmm, … it’s really sad to know that this isn’t working for every one! :( It’s also a shame to know that this bug hasn’t been fixed, not even in galaxy S II!

    • Hey, if you’re still having this issue, you can do a factory reset – it fixed mine! … Though that also means it’s gonna wipe everything, apps/contacts/files, so you have to do a backup!

  2. I have found an easier workaround – open Allshare (I think it is a built-in app) it will prompt that you need to connect to WiFi, select your network and it will connect.

  3. where did you find your DNS address

    thanks

    Dinil

    • You can call your ISP and ask them for the IPs of their DNS servers, or simply use the ones I use which are owned by Google. Google has two DNS servers for the public, 8.8.4.4 and 4.4.4.4 – not 100% sure about the later IP.

      • What? If you cant get on the internet how in the Sam Hell are you gonna use googles dns machines you idiot prankster. Much less your ISPs DNS servers. You people basically suck stupid and swallow it. You have to use YOUR own wireless router as the gateway first and then your wireless router in your home directly plugged into the ISP’s router is going to know your ISP’s DNS servers. So, your own routers ip address and then your isp’s dns servers as the Domain named server. OR your own routers tcpip address usually 192.168.1.1 or 0.1. as all the dns tcpip addresses for the config to work.

      • i didn’t get how to do it … plz help me … :(

  4. It worked on the second try. Thank you so much!!

  5. thank’s dude it’s work for me…

  6. Changed Wi-Fi speed on router to 154Mb (not 300Mb) and all is fine now

  7. it worked for me! saved me from reset, THANK YOU!

  8. I LOVE YOU! I HAVE BEEN TRYING TO GET MY TABLET TO CONNECT TO MY HOME WIFI FOR A YEAR! IT WORKS EVERYWHERE ELSE (GO FIGURE!). I WAS READY TO SMASH THE DAMN THING UNTIL TODAY! IT IS CONNECTED! THANK YOU SOOOOOOO MUCH!!!!!

  9. it’s not working for me T____T

    • :/ … try brandon’s workaround:

      I have found an easier workaround – open Allshare (I think it is a built-in app) it will prompt that you need to connect to WiFi, select your network and it will connect.

      … when allshare opens the wifi menu, turn off the wifi and reopen it, and select your network. Hopefully it’ll work, worked for me.

  10. Had the same problems, but I guess my phone noticed what I was looking at and now connects no problem -_-

  11. Thank you! It works for my moto android phone. And suddenly, I don’t know why, now I can connect to the wifi without using the workaround… But another issue happened: I cann’t turn off the wifi !!!! It stuck at “turning off…”. sometimes it stuck 5mins, sometimes you need to restart the phone. Anyone can help?

    why google still not fix the wifi issue!? Buy a smart phone that can not connect to a wifi? WTF!

  12. i have same problem Where can I locate the allshare application. I use htc hd2 ported with ICS 4.0.3

    • Well, … you need to try other workarounds cause as ar as i know: only samsung andoid phones come with allShare – though im not sure if it’s downloadable. :/

  13. Good job. Works.

  14. Searching this morning after trying and failing for several days…. Thanks for advice about using allshare, switched off wifi and connected right away. I was dreading doing a reset so THANK YOU :-)

  15. Tried everything until I had to do the factory reset… Still doesn’t work for me… Need desperate help =(
    I’m using the Galaxy Note N7000 by the way.

    • Wow! If the factory reset didn’t do you any good, I have no idea what else you can do! … Flash it, install another kernel image, … ?

      Sorry, but I am not an android expert nor anything close! :/

      Hope you get your problem fixed soon. And if you do, please write back to me, so i can mention your fix and credit you as well. :)

      • Will do… I will be changing a new modem soon and will get back to you with an answer! :)

      • A Factory reset always fixes it. Quit misleading people here

      • Hey AnxiousNut even i have the same samsung galaxy note n7000 4.0.3 . it connected pretty well in the beginning now it stops at Obtaining IP Address.Suddenly after few hours it connects on it’s own. Unless i restart the router again its gone :( I’ve done with factory reset twice and all other tricks you posted here. hope you find can help out.thanks

  16. You are a champion.

  17. Thanks again, worked for my CM& version too!

  18. I think I may know the cause. I recently enabled guest access on my router. This only started happening after I did this because my android is set to connect to open access points. Since I already had an IP assigned from the internal IP, and sometimes it connected to the open A and not the secured one, I think it gets confused. I turned off guest access (after doing the workaround) and hopefully that fixed it.

    • Glad to know there’s an additional possible workaround. However, mine was set to never as far as i can remember, still face this issue! :/

      But thanks for sharing buddy, I’ll update my post with this method and will credit you. :)

  19. Found this solution on another forum which worked for me:
    Go to your WiFi settings. Hit the menu button. There should be a sub-menu (its called advanced on my ROM) where one of the options is “Wi-Fi sleep policy.” Change the option to “never.”

  20. No you peepoll have it all wrong here. You need to turn your little toy into a Loop Back modem or tcp/ip address by using 127.0.0.0 and 127.0.0.1 the zero addr is the gateway and the 1 is your internal tcpip command stream set. The g.d. galaxyTab has to be able to tell itself it is now F’d up. and the only way he can is by hardcoding a self test loop back. Just like the old AT&T days of a loop back self test on 2400 baud modems or bisyncronous communications DCE/DTE phone network equipment. You’d a thunk the microslofts or googles of today would know their a$$ from a hole in the ground HUH?

    • You don’t say exactly how to do that. Is this a temporary thing? Are you saying to enter static IP data and out 127.0.0.0 as the gateway and 127.0.0.1 as the ?

  21. Rim me Runner. NO it does NOT fix this Issue.

  22. Hi Everyone. I had the same annoying problem for couple of days…I thought it s a problem with my phone (can be), but I managed to sort this problem out finally. Unfortunately, I did a factory reset as well, which was totally unnecessary…So I’ve got a Netgear router, and I was sure that something went wrong with the router, cause I had to reset it the other day. After this happened, I lost my connection through the phone…said “obtaining IP” all the time…So I decided to have a look on my router’s settings…Basically, you have to go to LAN settings and then you have to add an address reservation. You have to find your phone’s MAC address (this will show on your phone when you try to connect to the WIFI), then just give a device name, and choose an IP for your device on your computer, on the router’s site.Since my laptop has an IP ending with 02, my boyfriend’s phone is 04, I chose 03. After this just press apply, and then try to reconnect your phone. Mine is working this way. I’m so happy now. Finally… :) Good luck guys.

  23. Worked [Updated] solution for me :)
    Thanks dude !

  24. Reblogged this on Sandaruwan's Field Notebook and commented:
    This is a great help for Galaxy S WiFi issue.

  25. Fantastic, tried for so long on so many different websites finding out how to do this, but just going into a laptop attached to said network, network connections, details and entering information (not forgetting DNS, whatever that means!!!! works great

  26. I needed to thank you for this fantastic read!! I absolutely enjoyed every little bit of it. I have got you book marked to look at new things you post…

  27. Radically coo! Thanks for the killer work around instructions!

  28. Thnx! Worked for me!

  29. Can I simply just say what a comfort to discover somebody that actually knows what they are talking about on the net. You certainly know how to bring an issue to light and make it important. A lot more people must look at this and understand this side of your story. I was surprised that you aren’t more popular since you surely possess the gift.

  30. feel like throwing up when reading some of the comments. puke aside, these haven’t solved my problem.

  31. Good write-up. I absolutely appreciate this website. Stick with it!

  32. A fascinating discussion is definitely worth comment. I think that you need to write more about this subject matter, it might not be a taboo matter but typically people do not speak about such topics. To the next! Best wishes!!

  33. I gpt a new samsung galaxy y pro. and its not connecting to the BSNL broadband Wifi at home. enabled the IP, keyed in a IP address etc. the wireless shows connected by no internet access. while i am responding to this blog using the same net connection using my laptop. any help??

    • Probably you didn’t set the DNS server ip addresses. Make sure they are set right, like in the video. Also, make sure the default gateway is set.

  34. 唔知得唔得

  35. I had the same issue with a Samsung galaxy i8150.
    I changed (turned off) the security on my router and now it works, instead of the standard security (WEP) I now use mac address filtering and I do not broadcast the SSID. I also turned off any special settings like TURBO mode etc.

    • I dont think security options really makes a difference here since the issue appears after the authentication part! But thanks for sharing your experience with us. :)

  36. I tried using static IP and it made my Galaxy s2 connect! But when i went on the internet it failed to load and the error page came up saying “webpage not available.” Does anybody know why and how i can get around this?
    thanks!

    • I thought this might be because i have the incorrect DNS servers.. but using cmd on my PC it only gave me one DNS as opposed to the two that i need! :s

  37. hey! i wanted to tell you i did exactly what you sai and it worked but the only thing is, it only works for about 5 seconds and then i need to do it again… i can i make it permanent?

  38. I had that same peoblem. Only my solution is to unplug the wifi and the routet and plug it again. In othet words reset them, it’s just that I dunno how. Wrll, everytin
    me I do this I get connected instantly. Although I still have to wait for a few minutes in order to the engines like youtube and other internet related apps to recognize the connection though. But this is only temporary. Like for only a few hour then i’d have to unplug the internet again and plug it. For a minor problem it’s a major pain for me and I don’t want to keep on unpluving the internet just to connect it’s just not right.

    • I did a factory reset once and the problem was gone. However, after a while it came back, there’s probably triggering this bug. So, in your case, it may or may not occur again.

  39. if you di the factiry reset thing, will it fix the priblem permanently? I mean, will it connect.to the wifi all the time and not worry on the ibtaining ip address problem?

  40. THIS WAS A BIG HELP!! Thanks a lot..
    the static IP worked brilliantly
    and the all share way was faster but both work beautifully

    -thanks
    keeve

  41. Thanks Brandon!! The AllShare solution worked perfect :)

  42. THANK YOU! I’ve been at my phone for an hour trying to sort this out and one attempt of this and it worked. You are my saviour.

  43. enter your wep password in hex format

  44. I have the same phone, I use wifi manager (the paid version) which lets you allot specific static ipaddressess to diffrent routers so u dont have to manually change your settings every time you cinnect to a diffrent server. as i have a repeater in my house i have to have static ip to connect to the repeater and wifi manager works flawlessly.

    • p.s i had the same issue with the work router but with wifi manager and static routing its all solved. i am not connected in any way to the developers i am just a user.

  45. I did everything you said, tried the allshare option, and still it’s not working! any suggestions as to why this is happening?

  46. Thanks for the help… I tried what you said with no luck. Then rebooted the router, that worked. Thanks though.

  47. Thank you for this post. It worked for me, both the video and the All Share approach. The Google dns servers worked just fine. You saved me hours to figgure this out.

  48. ***SOLUTION for everyone:***

    Install Wifi Fixer from Play Store

    I had the sam problem, after set fix ip, I was able to connect to wifi, but pages didnt load. This program fixed it.

  49. Thanks to Brandons walkaround! I had been without my home wifi for most a year due to this glitch on my Samsung galaxy s. Allshare worked for me!!!!

  50. I have a Samsung Galaxy GT-1500i running 2.1 rooted. I recently installed Avast Antivirus and reset my phone beacuse root option doesn’t work. My phone still cannot connect to my Parent’s home wifi after 2 resets

  51. Next time I read a blog, I hope that it does not disappoint me as much as this particular one. After all, I know it was my choice to read through, however I actually believed you would probably have something helpful to say. All I hear is a bunch of complaining about something you could possibly fix if you weren’t too busy seeking attention.

  52. Man , I gotta say thanks for this I was looking over the internet for a Way to obtain ip adress manually And I’ve a Samsung galaxy fit It worked perfectly thanks If you know haow to change the mac adress of the phone please tell me how to do it ? :P

    • As far as i know, the MAC address is registered within the WiFi network chipset. However, there might be a chace to be able to change it since everything is sent via network, handled by software. Unfortunately, i don’t know, sorry. Good luck

  53. I have a Samsung doubletime android and i tried EVERYTHING. I am trying this solution, but i cant find my Gateway address, Netmask, DNS 1 and DNS 2. Can someone tell me how to find it? :(

  54. Brandon’s workaround did the trick for me. Thank you, thank you, thank you for posting this!!!

  55. Thanks Buddy it worked.. :)

  56. Really WORKED for me. thank u SOOOOOOOOOOOO much dude.

  57. Thanks a bunch AnxiousNut! Worked on the first try

  58. Hey I managed my issue with a simple solution. galaxy note n7000 , version 4.0.3 . i Just clicked on Add Network . Wrote in my correct ssid Name and password. There’s no same issues now.. connects flawlessly ;D

  59. Ok there’s another simple method i came across recently. I’ve just changed my Wireless Security settings to “WPA mixed mode” and using ” WPA mixed mode automatically deactivates the encryption protocol and is “off” and used Authentication method as ” PSK”. this settings works on all my devices without any problem. Keeping “on” the Encryption protocol was an issue here for me. Hope it helps.

  60. Hi there! This blog post could not be written much better! Going through this post reminds me of my previous roommate! He constantly kept preaching about this. I am going to forward this article to him. Fairly certain he’s going to have a great read. Thanks for sharing!

  61. Your style is very unique in comparison to other people I have read stuff from. I appreciate you for posting when you have the opportunity, Guess I will just book mark this web site.

  62. Do this.. *#*#526#*#*

  63. hey thanks a million it worked for me ! I have a galaxy ace gingerbread 2.3.4

  64. what is ‘network ssid?’ I’m having the same problem with my galaxy note after I upgraded from ICS

  65. He rebuilds your site so all pages get a ranking fast.

  66. guys my connectivity problem some how solved.. but no I can access internet though my android shows connected to wifi

  67. i have galaxy y duos phone.i have the problem with wifi,it never connects,please help me :(

  68. Hi all ,

    i am using samsung galaxy s advance..

    I am facing the same issue :- Obtaining the IP address and scaning …

    i tried allshare but same issue. can anyone help here please

  69. not even factory reset worked :(

  70. someone help please… i wana use internet.. all share, factory reset both not working in my case

  71. tnx.. really nice workaround ..

  72. I’m guessing those who this didn’t work for aren’t setting up the static ip properly this page helped me. http://www.androidtablets.net/forum/le-pan-development/33709-setting-up-static-ip-fixed-ip-address-setting-no-dhcp-le-pans.html it’s router specific so your #s won’t be the same as this guy’s. Factory reset did nothing for me either. Nor did a firmware upgrade. I am helping a friend with a nextbook tablet. this issue is ridiculous, i love my iphone.

  73. OMG THANK YOU SOOO MUCH YOUR A LIFE SAVER !! :)

  74. OH BOY!!! OH GOD!!! Dude you are a bloody genius if i ever could repay you…….oh god i still cant believe that it worked…..the very first workaround after factory resetting my about 5 times installing another rom….

  75. I had this problem with my Samsung G2, but it was only happening at work while trying to connect to a wireless SonicWALL. I finally fixed it by changing the EAPoL version setting in the SonicWALL wireless settings from version 2 to version 1. Apparently version 2 does not work with all devices. I would think that my SG2 would be fine with it, but it seems that’s not the case as I have now been connected for nearly 20 minutes with no disconnect/reconnect issues. If I’m wrong, I’ll repost.

    • Thought I’d check back in and let everyone know that my problem is resolved with the above change. No battery issues (Yesterday my battery was dead by 11:30am, it’s still almost full today at 2:15pm) and my wireless connection has remained connected all day.

  76. Hi i followed the steps that you gave.. Then Ip obtaining is now fix but it says disconnected after a sec then scanning.. “did i just enter an invalid password?” actually im not sure if the password is correct or they change it .. :(

  77. http://www.assuryacht.com Hiya! I simply would like to give a huge thumbs up for the nice information you’ve got here on this post. I will be coming back to your weblog for extra soon.

  78. Good news, Youtube fix works, but you don’t even have to enter any info when you tick Static IP address. Just leave blank, and try to connect. Phone will try a few times, then go back to advanced and switch Static IP off again. It then connected automatically when I switched Wifi on.

  79. Here’s what I figured out. I have both an Android Phone and an Android Tablet. I have a wireless router connected directly to the ISP downstairs to which both phone and tablet connect to fine. Upstairs my signal was weak so I installed a CAT5 and plugged it into a port on the back of the router downstairs (hard wired) and added a 2nd wireless router upstairs.

    So far so good. Now I connected phone AND tablet seamlessly to the internet through the 2nd router. (I couldn’t do it as a repeater because the security protocols weren’t 100% compatible). After less than a week I started having problems with both the phone and the tablet. I could only connect one at a time. Then after a while I couldn’t connect either one.

    So I got another wireless router thinking the first one (upstairs in my room) was bad. I could still connect to the weak one downstairs. The new router did the same exact thing – only FASTER – it let me connect for an hour and then stopped. Nothing fixed it. I worked on it for 8 hours. FINALLY I disabled all security (no WEP, no WPA PSK, nothing!)! It worked. The both droids worked fine.

    HOWEVER – my 3 PCs upstairs always could connect wirelessly through both the first router I installed and the second wireless router I installed. This tells me that it is the Droids that have the problem and that it wasn’t something specific to just one of them.

    So – I then got a THIRD router/switch (not wireless) and placed it between the downstairs secure wireless network and my upstairs unsecured wireless network and make that one (the third one between the other two) very secure so anyone trying to screw around with the open network will have a bit of work to do and likely will never figure out what kind of a setup it is anyway so won’t even try. Outside of the phone and the tablet no other computers will be on that unsecured Wireless LAN. I disabled SSID broadcast and enabled MAC inclusion (not secure, but harder to gain access to) and set up my router to email me logs of any port scans and all LAN access, sites visited.

    Meanwhile the Droids now work fine. It’s probably got something to do with the added security bits on the packet tails that the Droids can’t handle. Even with NAT and routing enabled etc (8 hours of changes – I tried EVERYTHING) no good. If you HAVE to get your droid working get a 2nd router and plug it in without any encryption – and GOOD LUCK!

  80. I have Samsung Galaxy Mini (S5570) and I have TP-LINK WN822N Adapter, but I made it as router with Soft AP option. I have problem with connecting to my network with Obtaining IP address. I tried everything from using Static IP address to resetting phone, but nothing helped me. I note that when I left the smartphone more time to obtain IP address, it connects. But this is happening about 5 to 10 minutes, which makes me nervous. And when I disconnect the WiFi and connect it again, I have the same problem. Please tell me some solution. I forgot to insinuate that I tried to connect to my network from other smartphones and the connection was successful. Thank you very much.

  81. Thanks so much for this, i still can’t get wifi working at home on my Android tablet or samsung galaxy phone, i wasnt able to try this workaround as i had no clue how to find the correct imputs for all the other feilds. And my tablt dosent have a static ip option to turn off and on…HELP!!

  82. Samsung Galaxy Y duos. I cannot make connection to my home WIFI. No problems at all with my neighbours WIFI……… But strange thing is: I can connect to my home WIFI when my netbook is connected to my home WIFI. It seems that my telephone does not wake up the router, and my netbook does??

  83. What is the IP address, gateway, dns 1, & dns 2 numbers? I am having the same problem and am confused…

  84. Came across this. Had the same problems with multiple devices (Two HTC Evo 4Gs, an HTC Evo LTE, an Asus Transformer TF101 tablet and an old ViewSonic gTablet). Problem occured several times per week. Only way to “solve” it was to reset the router (a NetGear WNDR3400).

    Finally, in a fit of “what the hell?” I installed DD-WRT open-source firmware to the router. Problem hasn’t recurred in over two months.

    While this doesn’t let Android off the hook completely I think it’s pretty damning to NetGear’s claims of innocence…

  85. just tried doing the allshare and it work perfect so thank you very very much for that

  86. thank 4 the solution..it works.

  87. Try this solution, it takes just 1 minute and magically solved the same issue on my new lenovo ideaPhone p700i

    http://mhotspot.com/blog/fix-obtaining-ip-address-android-wifi-problem/

  88. plzzz help my galaxy y is connecting with other wifi networks without any problem but it came to my home network it shows obtaining ip address disconnected,using static ip i am able to connect but not able to access the interner.

  89. I tried all the available options and finally traced that the error is with the password, so dont forget to recheck the password with a device which is not previously connected to the network

  90. I’ve been surfing online more than 2 hours today, yet I never found any interesting article like yours. It’s pretty worth enough for me.
    Personally, if all webmasters and bloggers made good content as
    you did, the net will be much more useful than ever before.
    |
    I could not refrain from commenting. Perfectly written!
    |
    I agree in part to this article, but maybe i need to think about it more

  91. reseting also not working for me……..wt to do plz help me…

  92. I was able to get around this same problem by modifying my wireless router access settings from 4 users to 5 users

  93. wow yeah!!! Mehul’s workaround worked!!! hell yea!!!! so simple :D

  94. Mehul’s workaround works fine on my LG Optimus One with Android 2.2.1

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  96. Hi just to share my experience, my tablet was in “obtaining ip” loop too. however when i made my wireless router to no encryption – it was able to connect automatically. so i tried messed up with encryption an it worked. currently im using encryption type : WPA personal, WPA mode : WPA, chipher : TKP AES, and your password. im not sure how secure it it, but it just works.

  97. It works brilliantly! Thank you for sharing :)

  98. Great discussion! I’ve had problems with my home wifi connection ever since I installed my wifi. I had a MyTouch 4G and recently bought a Samsung Galaxy S III, experiencing the same problems. But to be complete, I should mention that my home network is set up with static IP addresses and when I assigned a static IP address to my Galaxy, the problem was solved. I decided to use my old MyTouch for international travel and got it unlocked. When I assigned a static IP to that phone, once again the problem went away. Networks are notoriously quirky but they’re SOOOOO helpful if/when they work!

    Thanks again to the OP.

  99. Android application “Blade wifi fix” has fixed my Samsung Acclaim=Galaxy on Froyo 2.2 here in Washington State after many months of inability to connect to my home network! THANKS! WOW!

  100. Hey !! I got two smartphones (Galaxy ace ) and at first one of them caught this bug ! and unfortunately it was my wifi at home and now recently the second one caught the bug too !! And i did factory resets on both my phones ! but it still says obtaining ip address and never connects , But the wifi connection works flawlessly on my PC’s !! Please desperate help needed !

  101. thank you guys =) i’m so glad i found you.

  102. hey can anyone help me ….yesterday i bought samsung galaxy s4 but my wifi unbale to obtain IP address…..when i am using static with the correct information then it is showing connected but i unable to access internet.

    • same issue was here
      i googling and hacking my home router 2 days to get connect to the interenet.
      all that ip config and other BS didnt work for me.
      1st way to get connected is turn off router security settings. but i have lot of devices shared at home. so i need to be securely connected to my private home network.
      2nd way : i have updated my router firmware and now all the things run prefectly!

  103. same issue was here
    i googling and hacking my home router 2 days to get connect to the interenet.
    all that ip config and other BS didnt work for me.
    1st way to get connected is turn off router security settings. but i have lot of devices shared at home. so i need to be securely connected to my private home network.
    2nd way : i have updated my router firmware and now all the things run prefectly!

  104. Hi, I have a wildfire s and although Mr Mobinga’s workaround appears to work in that the phone says it is connected, but when I try and access the internet the phone says it is offline so I get ‘web page unavailable’. The router can see the phone is connecte though. Factory reset left the original problem (cannot obtain IP address) and did not fix the subsequent problem of the phone not realising it was online.

  105. Why I didnt read these posts before… :(
    I bought S4 last night and facing the same problem..
    Obtaining ip address…..
    already restarted router, nothing happened.
    Used Static Ip address, its connected but cant browse.
    What the hell it is… Did I spend all the money to buy tension?
    Please if anyone find the solution then post it here…

  106. Hi, I also recently got a S4, had the same problem. Battled for days on end. Static option didnt work either for me – conneceted but didnt allow me to connect to internet.

    I got it working last night (finally). I figured that it was the security type of my router – It was set to wpa2-psk – the phone didnt like this. I changed the router to WEP – and voila – working perfectly. Didnt connect first time – i switched wi-fi off on the phone, back on (dynamic IP) and works like a charm now.

    • WEP is NOT recommended, it is much less secure than WPA. Google and or Samsung need to fix this annoying wi-fi issue. Some of us don’t have access to the router settings because we are at work and need to connect. I have an iPad sitting next to me, it connects EVERY time without problem to the same wi-fi. My new Samsung Galaxy S4 has trouble finding IP address for the same wi-fi. It works sometimes, other times not. Pathetic.

  107. Dan Smith, how you changed this setting?
    will you explain.

  108. If some one wishes to be updated with newest technologies after that he must be go to see this site
    and be up to date all the time.

  109. got a galaxy S DUOS just last evening and wi fi worked till morning,once out of network in morning,i am not able to connect even when i am sitting next to the router,same problem ,OBTAINING IP ADDRESS,while i am able to connect all others but not my home connection,but my settings in phone dont show the same algorithm as mentioned in the video at top .let me accept this is rocket science fo rme and i dont understand this language at all

  110. why did nobody tell me of this page. maaaan for a whole year i fynd the answer today. Makes me feel lyk hanging meself.

  111. I am amazed at such basic bugs – I tried the original crying baby spilt milk suggestion, and it worked. Just sucks that basic tech like this doesnt work seamlessly.

  112. Great suggestion! turned off wifi>advanced settings>just enabled static ip by ticking off the box.turned on wifi. disabled static ip by just removing the tick. It worked. Thank U

  113. hi everybody, I have S4 and having the same problem but cant fix it, there is no IP showing its greyed out, can somebody help please.thanks

  114. Don’t f%ck brain of yourself, the only way this issue handles is:

    Go to
    /data/misc/dhcp/
    and delete all 3 / 4 files there.

    Using all other methods, including listed above, you’ll get a half-dodgy-result.

    Arguments:

    1. Static ip is not a solution -> many times you should to connect to public hotspots with unknown addresses (finding out IP’s is a tricky way in most cases)
    2. Allshare – not any tablet/phone has it, even if it is in a stock firmware (i remove is with titanium as i remove usually all unused items)
    3. it is boring to manually enter the network sid each time you move between networks especially when you have a number around

    Best wishes, Vlad.

  115. when am using wifi in my house its not connected, but if am using in my office or other places its connecting, and my friends using other samsung phones, they can connect wifi in home, how i can solve this problem. many time i formated my mobile done applications also. but noting happened.

    please give a solution to solve this problem.

  116. Static IP hack worked for me! Thanks a bunch.

  117. static ip didn’t work , this trick also didn’t work , i want to forget the ip address but i afraid my phone cannot find my wifi again

  118. I – fcking – love – you! THANKS MAN!!!! A LOT!Its really difficult to have no WiFi… but thanks to you… we can have wifi!!!Fck yeah!!

  119. Hello, Ienjoy reading aall of your article.
    I wanted to write a little comment tto support you.

  120. sadly to say that none of the workarounds have worked for me. I’ve tried switching static ip on and off; creating a new network; inputting gateway, ip and netmask numbers; using allshare, but all to no avail. I still get the authentication request.
    #stuffed

    any other suggestions?

  121. Howdy this is somewhat of off topic but I was wanting to know if
    blogs use WYSIWYG editors or if you have to
    manually code with HTML. I’m starting a blog soon but have no coding know-how so I wanted to get
    advice from someone with experience. Any help would be enormously appreciated!

  122. Found a fix for this vexing problem. My symptoms were the same as yours i.e. setting it to static and then back to DHCP worked. However the best fix to this solution is set the time correctly in your router. pointing it to a time server (e.g. time.nist.gov) is the best option. Hope this works for anyone else who continues to face this problem

  123. It worked!!!!!!!!!!! Yeah thank you.

  124. Need help. I keep getting the same error for my two Alcatel Devices. My Samsung device connects fine to any router, but my Alcatels don’t connect to this particular router I have at home. I also can’t do any method that involves static IP because my Alcatel doesn’t allow me to enable static IP. It’s weird. Any other ways I can connect?

  125. well Guys , the problem is not a soft one but in the hardware, samsung used a special chip to afford good usabillity and performance for its client they’ve used “bcm4330″ chipset which is a product from Broadcom. the chip provide access to different wifi radio frequencies types like the 802.11n which is a new technology to connect transfer with a high speed.

    well my phone now is no longer accepting this channel , but still accepts 802.11g chanel.

  126. Thank You THis worked for Me! Mehul’s workaround works really good! Im so thankful!

  127. works for me

  128. am using Samsung dous gt-6102…its not work only on wifi with tip link access point ….plz fix this …its works automatically 5 days before but am still faceing this issue

  129. Your first option should be to change your wifi security from WPA2 to WPA. 2nd option to make static IP on device. The 2nd option works on Galaxy Note 3 but not on other devices. Strange that I did not have problems before but when I got another 2 devices (including Note3) started having IP issues. I thought it was the adsl modem/router giving problem but did many setting changes and did not help, also replaced another wifi router with range extender. This worked for a few days then had IP issues again. Read this post and decided to try the Static IP and WPA change.

  130. Greetings! I know this is somewhat off topic but I was wondering which blog platform are you using for this site?
    I’m getting sick and tired of WordPress because I’ve had problems with hackers and I’m looking
    at alternatives for another platform. I would be fantastic if you could
    point me in the direction of a good platform.

  131. Great man
    I was tring almost 2 weeks to fix it

    but after appling your method
    it was magical….

    Thanx man

  132. Hey I had the same issue, now I installed a third-party app called “WiFi Manager”. It allowed me to connect without fuss.

  133. Oh my goodness! Incredible article dude! Many thanks, However I
    am having problems with your RSS. I don’t understand why I cannot
    join it. Is there anybody else getting the same RSS issues?
    Anyone who knows the answer will you kindly respond? Thanx!!

  134. What’s up to all, how is everything, I think every one is getting
    more from this web site, and your views are nice in support of new users.

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